Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Guarantee

  • Our group of professionals will do their best to respond to your advice enquiries within less than 1 hour. If, however, the situation you have stumbled upon calls for help from the Administrators’ =Team,= we’ll address the ticket to the administrator on duty and will write a note to inform you.

  • Top quality support service
  • Top–class Client Help Service

  • We will be on line for you day and night to offer you help and tech support as well as to help you with any difficulty that you might come across while working with your virtual server. We can assist you with all installed in advance software, such as your OS, server admin panel (dependent upon the VPS type) and the Online Control Panel created solely by our company.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Online Control Panel that will come without charge in your virtual server, you will find an informational Help section, that features everything you need to be informed about when monitoring your web–sites and software. We have integrated a wide selection of how to articles and reviews and video courses that display the standard web site managing responsibilities in an understandable manner.